Answer :
The first step to take when one have been misled about a product or purchased a defective one is to return the product to check whether it is returnable or not.
What are returnable goods?
Returnable goods refers to goods that can be replaced after being sold out to customers.
In conclusion, the first step to take when one have been misled about a product or purchased a defective one is to return the product to check whether it is returnable or not.
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