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Glenda needs to practice writing e-mails to her digital team, but she cannot remember the guidelines for effective communication. Describe some of the rules of effective communication that Glenda could use.

Answer :

Tundexi

The rules of effective communication entails some standard of email structures which ensures that the mail will get noticed and acted upon after delivery.

Some rules of effective email communication that Glenda needs as guidelines for structuring her e-mails includes

  • The mail message must be conveyed in a clear and effective manner.
  • The sender must use clear and unambiguous language.
  • The sender must not over-communicate through the mail.
  • The mail must be structured with good subject lines

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Answer: Sample Response: Glenda should be a good listener. She should avoid using sarcasm or negative remarks. She should also choose her words carefully and read her e-mail before she sends it.

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