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Which of the following is the BEST format to use when responding to an angry customer?
a. e-mail
b. phone call
c. text message
d. instant message

Answer :

yaodi164 yaodi164

Today at 6:54 AM

PHONE CALL: BEST ATTITUDE FOR APOLOGY

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zainabdulrazzaq zainabdulrazzaq

Today at 6:54 AM

I am going with B because using a phone call, the customer can notice emotion, if you send a text or something, the person won't know if you actually mean the apologies. Hope i helped. Have a nice day.

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